Charles Lowe, Managing Director

I have worked with Jill off and on for many years both as fellow employees and as colleagues in separate organisations. At all times I have found her combination of intelligence, diligence and commitment to successful completion to be unparalleled: if she agrees to do something for you, you can be sure it will be done within the agreed time and to a very high standard. Beware though - she (rightly) expects the same of you!

Dominic Pride, Founder and Instigator

A ruthlessly efficient PA, Jill provided two years of dedicated outsourced remote service as I was growing our business. No job was too small or difficult - meetings, outreach, accounting, some odd purchasing requests, she did it all with verve and gusto.

I have known Jill for well over 25 years. She is a reliable, dedicated multi-skilled administrative professional – loyal, hardworking and tolerant!  She worked for me as a credit controller – chasing money owed to our company from various law firms! Her combination of polite but dogged persistence achieved results that I did not imagine were possible.  I recommend her most highly!

Nigel Moore, Managing Director

I asked Jill to ‘mind’ my business whilst away for 6 weeks in Australia over Christmas and New year 2013/14.  Jill approached the task with enthusiasm and total professionalism, and kept me fully informed during my time away by email, ensuring continuity of supply for my customers during this time, processing purchase orders, picking, packing and dispatching, and then invoicing.  I would have no hesitation in recommending Jill to any company that needs this, or indeed any other kind of administrative assistance. My time away was therefore relaxing and enjoyable, in the knowledge that my business was in safe hands.

Michael Crompton

Director – Insulclad (EWI) Ltd

I would like to express my gratitude for all the time and effort you have put into creating our new Web Site and company Profile/Brochure.  On both issues you have taken my thoughts from start up to completion and with the addition of your ideas on design, has created an excellent compilation for the Brochure and our Web Site.  I have had many clients also expressing excellent comments on how we have compiled the Web Site.  Thank you again for all your efforts, past and present, I couldn’t have achieved this without you.

Stephen Price

We employed Jill Riley during a very busy time for our company.  The administration of around 100 newly acquired clients was simply too much for us.  Jill organised our client contacts and set up a key account management system, which enabled us to monitor our progress and responses from clients.  Jill’s assistance was greatly valued by our firm and assisted us greatly at a critical time.

Ewan Davis

Digital Health Strategist at Woodcote Consulting

Jill was employed by my company Woodcote Consulting but permanently assigned to the role of PHCSG Administrator.

Jill worked as the sole paid person for PHCSG in shared office space away from my company with no on-site supervision and was responsible for planning and executing her work with only limited support and guidance from officers of the group. Jill therefore had to deal with a very wide range of tasks including membership marketing and liaison, admin, finance and accounting, committee and meeting support and organisation, event management and exhibition sales.

A significant part of her role was the organisation of one large conference and trade exhibition each year which was the main revenue generator for the group as well as a smaller, but still large more academic annual conference and a number of small special interest group meetings. This involved planning, venue management, delegate and exhibition marketing and administration, speaker liaison and direct telephone selling of exhibition space and sponsorship opportunities (at which she was very successful.)

Jill has a large network of contacts in the health field and gets on well with others. She is IT and financially literate and a persuasive sales person.

Jill’s great strength is the ability to work with minimal support and supervision proactively planning her own work and shepherding the work of committee members and other volunteers. She is generally able to solve problems she encounters herself, but has a good feel for when it is necessary or appropriate to seek help or guidance from others.

This was the second role in which I have employed Jill and I would happily employ her again if the opportunity were to arise

Margaret Moore

ASyMS Research Programme Secretary at University of Dundee

As a member of BCS Primary Health Care Specialist Group I have had many dealings with Jill over the years.  Her manner has always been professional, helpful, supportive and friendly – a rare balance.  She has an excellent telephone manner and can communicate well at all levels.  Jill is knowledgeable and well-informed and could usually answer my questions immediately.  On the few occasions when she didn’t know something, she would find someone in her wide network of associates that could help.
Jill uses her initiative and is good at finding innovative solutions to challenges.  She is efficient, competent and thorough and personable.  In short, Jill will be a great asset to any organisation.

Deborah White

PHCSG Member

Dear Jill – I was very sad to learn of your redundancy from PHCSG – what a loss. I just wanted to thank you for all your kindness and patience with my intermittent contact with you over the years. It has been very much appreciated. With your experience, skills and contacts I wouldn’t be surprised if you were head-hunted! Whatever your future holds and whatever you choose to do – thank you for all your gentle, good-natured support over the years. Best wishes and good luck; Deborah White.
August 01, 2013; Deborah had experience of Jill’s customer support at PHCSG

Mary Hawking

retired from GP Partner at Kingsbury Court Surgery

I’ve known Jill as the PHCSG administrator for about 11 years, first when I was a member of the PHCSG and since last year as a Committee member. During all this time I have greatly appreciated her efficiency and ability to organise the group, the Committee and the Conferences: until this year there were two – a large summer conference and an annual conference with the AGM.
She has always shown great initiative and ability in identisying, contacting and enlisting both speakers and exhibitors.
I would recommend her for any position requiring initiative, organisational ability and good person skills in addition to her knowledge of the primary health care informatics field.

July 27, 2013, Mary worked directly with Jill at BCS PHCSG

Dr Robert Treharne Jones

Clinical Director; INRstar

I have worked alongside Jill in a number of roles for more than 20 years, firstly at AAH Meditel, where she was PA to the MD and latterly at the BCS Primary Care Group, where she was the group administrator. I can recommend Jill as a very capable and personable individual, with a fine eye for detail and the ability to cope with a highly complex, dynamic environment.

July 18, 2013, Robert worked with Jill at BCS PHCSG

Alan Lowe


Jill – Please accept my best wishes for the future. I am sure that your leaving will not go unnoticed by us all as over the years you most certainly have been the one constant in PHCSG and have become so much appreciated by us all for your politeness and ever helpful can do attitude. Kind Regards, Alan
July 09, 2013; Alan had experience of Jill’s customer support at PHCSG

Alison Bourke

MD at CSD Medical Research (EPIC)

I have worked with Jill in her capacity as PHCSG Administrator over the past 5 years. Jill is hardworking and trustworthy. She has great attention to detail, and at the same time has a great sense of humour and a warm personality, making everybody feel relaxed. She would be an asset to any organisation.

July 8, 2013, Alison was with another company when working with Jill at BCS PHCSG

Ian Shepherd

Pharmacist, Health Informatician and Standards professional

Jill is an exemplary administrator. Self-motivated and able to manage complex projects without supervision, Jill has been a key player in the success of the Primary Healthcare Specialist Group.

June 17, 2013, Ian worked directly with Jill at BCS PHCSG

Dr Ian McNicoll

Clinical modelling consultant

Jill served the BCS PHCSG committee incredibly well over many years. Her commitment to the Group and organisational skills were absolutely invaluable and I would have no hesitation in recommending her to any future employer or organisation.

June 11, 2013, Ian worked directly with Jill at BCS PHCSG and currently at openEHR

Roz Foad

Member of Advisory Panel, Mantis Public Relations Ltd

I have treasured having Jill as the Group’s administrator, and cannot recommend her highly enough. She has a wide experience in event management, always gives more than 100% effort to her work, and is utterly reliable. She will be a huge asset to any new employer.

June 5, 2013, Roz managed Jill at BCS PHCSG